Quality Assurance (QA) Specialist

Who We Are

At Totem, we’re on a mission to create a new tradition of Native wealth building through digital banking built by and for indigenous people. Totem is founded by Native Americans, based in the heart of Indian Country in Tulsa, Oklahoma. We’re partnering with sovereign tribal governments to provide culturally relevant financial products, streamlined access to tribal benefits, and education through our digital banking app.

Roles and Responsibilities

  • Conduct manual tests on Android and iOS to confirm app functionality. Maintain test plans.

  • Identify and map test requirements from specifications. Convert user stories into test cases and plans.

  • Test app compatibility across various devices and operating system versions.

  • Report discrepancies or issues to the development team.

  • Monitor app performance and identify usability bottlenecks.

  • Collaborate with the team to ensure app security and compliance.

  • Log, track, and work with developers to manage defects, ensuring timely resolution and validation of fixes to original requirements.

  • Provide feedback to the development, product, and design teams for continuous improvement of the application.

  • Recommend process improvements to achieve higher quality and efficiency.

  • Document test results, procedures, and noteworthy events during the testing process.

Skills and Abilities

  • Hands-on experience with mobile application testing on Android and iOS platforms.

  • Strong knowledge of software QA methodologies, tools, and processes. Familiarity with Agile development methodologies.

  • Excellent verbal and written communication skills.

  • Detail-oriented with an analytical mindset.

  • Ability to document and troubleshoot errors.

  • A strong commitment to quality and a thorough approach to work.

  • Ability to work in a fast-paced, evolving startup environment.

  • Ability to manage multiple tasks, prioritize effectively, and meet deadlines.

Minimum Qualifications:

  • Bachelor’s degree or equivalent practical experience

  • 2+ years of work experience in software quality assurance.

  • Proven experience as a Manual QA tester.

🎉 Bonus points:

  • Experience with the financial technical industry.

  • Experience working closely with Product and Executive teams to ensure technical alignment with business objectives.

  • Experience with automation tools and methodologies to improve workflow efficiency.

What you’ll get

We’re a fully remote team with unlimited vacation. As part of our decolonization efforts, we’re proud to offer a flexible federal holiday policy that enables team members to observe the religious or cultural events of their choice. We offer competitive salary, health benefits, and a flexible parental leave/self care policy. If you have an interest in moving to Tulsa, we can help you secure relocation assistance through local partnerships.

If you’re excited about our purpose, email recruiting@mytotem.app to introduce yourself!